privacy policy
Aligned by Thi respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, make a booking or otherwise communicate with Aligned by Thi.
1. Information We Collect
When you visit our website, submit an enquiry or make a booking, we may collect:
• Name
• Email address
• Phone number
• Wedding or event date
• Getting-ready or event location
• Services you are interested in
• Booking and bridal party information
• Photographs or inspiration images you choose to provide
• Payment and transaction information
• Any other information you voluntarily provide when communicating with us
Our website may also collect limited technical information, such as device information, browser type, IP address and website usage information through cookies or analytics tools.
2. How We Use Your Information
We may use your information to:
• Respond to enquiries and check availability
• Prepare quotes
• Manage and provide booked services
• Communicate with you about your booking
• Process or record payments
• Coordinate artists, timelines and event requirements
• Improve our website and services
• Maintain necessary business and administrative records
• Send marketing communications where you have consented to receive them
• Meet legal, accounting or regulatory requirements
We only collect and use personal information where reasonably necessary for our business activities or where you have otherwise provided your consent.
3. Sharing Your Information
Aligned by Thi does not sell or rent your personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate our business or provide your booked services.
This may include providers involved in:
• Website hosting
• Booking and client management
• Payment processing
• Email and communications
• Website analytics
• Accounting and administration
• Additional artists involved in fulfilling your booking
Only information reasonably necessary for the relevant purpose will be shared.
We may also disclose information where required or authorised by law.
4. Payments
Payments may be processed through third-party payment providers or financial institutions.
Aligned by Thi does not necessarily receive or store your complete payment card information where payments are processed through an external provider.
These providers handle information according to their own privacy and security practices.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve the overall user experience.
Third-party analytics or website services may also collect information about how visitors interact with our website.
You may be able to manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
6. Marketing Communications
Aligned by Thi may send promotional or marketing communications where you have consented to receive them or where otherwise permitted by law.
You may unsubscribe at any time using the unsubscribe option provided or by contacting Aligned by Thi.
Booking-related or administrative communications may still be sent where necessary to manage an existing enquiry or booking.
7. Photographs & Media
Photographs, videos or other media provided to or created by Aligned by Thi may be used in accordance with the applicable booking Agreement, Terms & Conditions and permissions provided by the Client.
If you have concerns about the use of photographs or media featuring you, please contact Aligned by Thi.
8. Storage & Security
Aligned by Thi takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically through trusted third-party platforms used to operate and manage the business.
While no method of electronic storage or transmission is completely secure, reasonable measures are taken to protect the information we hold.
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, business record keeping or as required by law.
9. Accessing or Correcting Your Information
You may contact Aligned by Thi if you would like to:
• Request access to personal information held about you
• Correct or update your information
• Raise a concern about how your information has been handled
Reasonable steps will be taken to respond to your request in accordance with applicable privacy requirements.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Aligned by Thi is not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you choose to visit.
11. Changes to This Privacy Policy
Aligned by Thi may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or applicable requirements.
The most current version will be available on the Aligned by Thi website.
12. Contact
If you have any questions, concerns or requests relating to this Privacy Policy or how your personal information is handled, please contact:
Aligned by Thi
Email: [email protected]
Instagram: @alignedbythi
Website: Aligned by Thi
updated: august 2026
